Question 1

Do I need technical skills or coding to use Lemah?

Accepted Answer

Not at all. If you can upload a photo or copy and paste a website link, you can set up Lemah in under 2 minutes. There are no complicated flowcharts, coding, or technical settings.

Question 2

Will Lemah sound like an annoying, robotic chatbot?

Accepted Answer

No. Unlike old chatbots that force customers to tap rigid buttons, Lemah talks like a friendly, helpful human team member. It answers in short, natural sentences using your shop's real prices, products, and policies.

Question 3

How does Lemah know my products, prices, and shipping fees?

Accepted Answer

You simply upload your price sheet (PDF or Word), paste your website link, or type your FAQs. Lemah reads your information in seconds and uses only your verified facts to answer customers.

Question 4

What happens if a customer asks a question Lemah doesn't know?

Accepted Answer

Lemah politely lets the customer know it is checking with the team, collects their name and WhatsApp number, and instantly notifies you. You can jump into the chat and reply with one tap.

Question 5

Can I take over the conversation myself at any time?

Accepted Answer

Yes! Whenever you want to chat directly with a customer, offer a custom discount, or say hello, you can take over the conversation instantly from your phone or computer.

Question 6

Which messaging apps and website platforms does Lemah work with?

Accepted Answer

Lemah connects directly to WhatsApp Business, Instagram DMs, Facebook Messenger, and any website or online shop (including Shopify, WooCommerce, WordPress, and custom websites).

Question 7

Is there a free version of Lemah and how does the trial work?

Accepted Answer

Yes! Lemah offers a 100% Free Forever plan with 1 connected channel and 500 AI replies every month—no credit card needed. If you need higher message limits, multiple channels, and PDF catalog ingestion, our paid plans start at $9/month and each include a 14-day free trial.

System Status & Uptime

Omnichannel Messaging Gateway

Lemah AI Conversational Engine

Merchant Command Dashboard

Channel Licensing & Provisioning

Incident History (Last 30 Days)